Privacy Policy

 A. Introduction

Our privacy policy describes the ways in which we collect, store, use and protect your personal information and it is important for you to review this privacy policy.By “personal information” we mean information that can be associated with a specific person and can be used to identify that person.

We do not consider anonymous information to constitute personal information as it cannot be used to identify a specific person. We collect personal information from you when you use Shoprayz.com or its related websites and services (“Site”) (including, without limitation, when you buy items or when you telephone or email our customer support team).

By providing us with your personal information you expressly consent to us processing your personal information in accordance with the terms of our privacy policy.

We may amend our privacy policy at any time by posting a revised version on the Site.
The revised version will be effective at the time we post it and, following such posting, your continued use of the Site will constitute your express consent to us continuing to process your personal information in accordance with the terms of our revised privacy policy.

We would encourage you to check the Site regularly for the announcement of any amendments to our privacy policy.

B. Our Privacy Policy Covers The Following Topics:

a. Our collection of your personal information

b. Our use of your personal information

c. Your use of your and other users’ personal information

d. Accessing, reviewing and amending your personal information

e. Third party website links

f. Cookies

g. No spam or spoof emails

h. Protecting your personal information

i. How you can contact us about privacy questions

 C.Our Use Of Your Personal Information

We only use your personal information to provide services and customer support to you; to measure and improve our services to you; to prevent illegal activities and implement our user agreement with you (“Terms of Use”); troubleshoot problems; collect fees; provide you with promotional emails and verify information you give us with third parties. For example, we may share some of the personal information you give us with banks or credit card authorisation, processing and verification services or with third parties for fraud screening purposes.

Though we make every effort to preserve your privacy, we may need to disclose your personal information to law enforcement agencies, government agencies or other third parties where we are compelled so to do by court order or similar legal procedure; where we are required to disclose your personal information to comply with law; where we are cooperating with an ongoing law enforcement investigation or where we have a good faith belief that our disclosure of your personal information is necessary to prevent physical harm or financial loss, to report suspected illegal activity or to investigate a possible violation of our User Agreement.

In the event of a sale of Shoprayz E Store LLC, any of its affiliates and subsidiaries or any related business assets, your personal information may be disclosed to any potential purchaser for the purposes of the continued provision of the Site or otherwise in relation to any such sale.

This contact information will be the personal information provided by you to us on registration and, as a result, should always be kept up-to-date.

Additionally, information relating to items you are buying in is displayed on the Site. This information can include details of your user ID, feedback ratings and associated comments relating to your use of the Site. Otherwise, we will only disclose your personal information to a third party with your express permission.

We do not sell or rent any of your personal information to third parties in the normal course of doing business and will only share your personal information with third parties in accordance with this privacy policy.

By registering on the Site, you give us your express consent to receive promotional emails about our services and emails announcing changes to, and new features on, the Site.

If, at any time, you decide that you do not wish to receive any such emails, you can opt out of receiving such emails by clicking on the opt out link or by sending emails to info@Shoprayz.com.

Additionally, we do use comments made by you about the Site for marketing purposes and by making such comments you expressly consent to our using such comments for marketing purposes.

D. Accessing, Reviewing And Amending Your Personal Information

You can access and review your personal information in the My Account section of the Site.

If your personal information changes in any way or is incorrectly presented on the Site you should immediately update or correct your personal information (as applicable) by accessing the My Account section on the Site or, alternatively, by contacting our customer supportteam.

The “Customer Support” link is available at Contact Us Page of the Site webpage and the same page contains our customer support email and phone details.

Please note that we shall retain your personal information during and following the end of your use of the Site as required to comply with law, for technical troubleshooting requirements, to prevent fraud, to assist in any legal investigations and to take any other actions otherwise permitted by law.

E. Protecting Your Personal Information

We hold your personal information on servers located in the UAE.
By providing us with personal information, you consent to the transfer of your personal information to, and its storage on, our servers located in the UAE. We take every precaution to safeguard all your personal information from unauthorised access, use or disclosure.

All personal information is encrypted. However, the Internet is not a secure medium and we cannot guarantee the privacy of your personal information.

You must enter your username and password each time you want to access your account or make transactions on the Site.

Choose your password carefully using unique numbers, letters and special characters.

Never share your username and password with anyone.

If you are concerned that your username or password has been compromised, please contact our customer support team immediately and ensure you change your password by logging onto the My Account section of the Site or email to us on info Shoprayz.com.